How to travel the right way:
Pay the ticket price.
Make sure you are heading in the right direction.
Wait for the doors to open completely before boarding the train.
Prepare for the exit as you approach your station.
Stand to the right on the escalators to free the way for people in a hurry.
The use of lifts is reserved exclusively for persons with reduced mobility and special needs.
It is prohibited to:
Board the train with an animal.
Eat or drink on the train.
Pull improperly the emergency stop handle.
Board the train with a huge object.
Carry dangerous products aboard the train (gas cylinders, flammable, sharp and explosive products...etc.).
Security rules:
It is important to stay behind the security strip when you are on the platform and to hold your personal belongings.
Don't put yourself in danger! Getting off the track is prohibited. In the event of an incident, please inform an employee of RDMC and they'll do the necessary to resolve the problem.
It is important not to go down, up or to hamper the closing of doors as soon as the sound signal is heard.
In the event of a station emergency:
Locate the assistance point on the platform.
Press the intercom button.
Follow the agent’s instructions.
In case of an emergency on the escalators, press the stop button.
In case of an emergency in a Metro car:
Locate the emergency stop handle.
Pull the emergency stop handle.
All travellers/passengers are required to have a valid ticket and to be able to present it to any person authorized to verify the tickets, otherwise the passenger will be subject to pay a fine.