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No disturbance on the network.


Dos and don'ts

No bicycles or bulky objects are allowed in the metro.

To find out more about Dos and Don'ts on Green Line 3, click here.

Green Line 3

You will be able to check our metro schedules from the website in the Lines & Schedules section. You can also find it on our mobile app Mobility cairo, that is available on Android and IOS.

You can find all job opportunities in our Career section

Lost and founds

You can contact our customer service XXXXXXXX, through this contact form or via WhatsApp at XXXXXXXX.

Fares and ticketing

Not yet, but this is something that we are working on!

If you want to buy a ticket kindly head to the nearest ticket office at our stations.

You will be able to purchase one or more tickets from the nearest station or you can buy our Wallet card for more convenience.

All information about how to buy a Wallet card or subscribe to one of our Seasonal pass can be find here.

Children above the age of 4 years need to have a ticket in order to use the metro

Wallet cards can be purchase and reload from any ticket office on the Green Line 3. In addition you can also purchase or reload it at one of the ticket vending machine displayed in station from Haroun to Adly Mansour.

In the case of a Wallet card you can to any ticket office.

If it a Seasonal card you can go to one of the dedicated ticket office at Attaba, Abbasia, Heliopolis or Adly Mansour.

Form for Seasonal subscriptions are available online here, and also at one of the dedicated ticket office in Attaba, Abbasia, Heliopolis or Adly Mansour.

*Remember, an administration fee of 5 LE is applicable for a Seasonal Subscription

Contact channels

You have different channels to submit a complain:


Security guards and contact points are available on platforms.

On board trains, new trains have a contact point to talk directly with the train driver.

Practical questions

All informations about delays and service changes are displayed on the screens that are located on platforms, on the website and on our mobile app Mobility Cairo (available on Android and IOS).

Yes, to ensure the best quality of service, Green Line 3 transports its users every day throughout the year without interruption. Timetables may change according to passenger needs.

To purchase tickets and Wallet cards only cash money payement is available.

If you could not find the answer to your question in this section, please do not hesitate to contact us here.

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